Smoother bookings and payments
This week focused on clearer booking workflows, more useful reporting, and steadier day-to-day operations.
Improvements
Reservations & calendar
- Staff can now quote rooms, add-ons, fees, and taxes earlier when creating bookings from the occupancy map.
Payments & folios
- Date changes, room moves, and room removals now show clearer booking balance changes with room charges, taxes, and cancellation fees broken out.
Distribution
- Booking updates from connected travel channels now better match imported reservations and surface rare inventory conflicts on the booking and calendar.
Reports & analytics
- Discount reporting now shows net room revenue and links booking details directly to guest profiles, while pickup report filters use clearer labels.
Staff collaboration
- Team chat now supports emoji reactions and can turn recognized booking numbers in chat messages into quick links.
Bug fixes
Reservations & calendar
- Non-refundable rates and promo discounts are no longer offered when a stay is already inside its cancellation window.
Payments & folios
- Payment collection is better protected against duplicate charges when a payment outcome is still pending.
Housekeeping
- Housekeeping schedule updates are more reliable when multiple room-status changes happen at the same time.
Mobile & notifications
- Time-off decision notifications now open safely even if the original request record is no longer available.