Negative reviews hurt...
... and replying to them is hard.
Copy/paste the review and our team will write the perfect response. Just give us about 15 minutes and we'll email it to you. Any day. Any time.
As fellow hotel owners, we don't always agree with guest reviews.
Sometimes they have the perfect stay, but still rate you a 7/10.
And sometimes they didn't have a perfect stay, but it was because of something completely outside of your control…
...then they leave reviews that hurt your business and reputation.
Yikes.
You want to reply and show them how they're wrong…but that often does more harm than good. And you know that.
So we're here to help you do something better.
We'll craft the perfect response that:
- thanks the guest for their feedback
- shows how we are improving to encourage them to come back and
- gives the next potential guest who's reading that review the confidence that they won't have the same issue when they stay at your hotel
We are fellow hotel owners who want to help out, for free!
Submit the review that you'd like help drafting a reply to, and our team will email you with the perfect, hand-crafted response in less than 15 minutes. Any day. Any time.
Here are some examples
