Comfortly Journal

Running a better
small inn.

Practical guides on operations, revenue, technology, and guest experience — written by people who've actually run an inn.

12 posts
Technology

October PMS Health Check: Key Software Settings to Audit Before the Holidays

An October PMS health check covering the key software settings to audit before the holiday booking surge arrives.

Justin October 31, 2025 6 min
Technology

How Small Hotels Can Use PMS Automations to Maintain Excellent Guest Experiences During Post-Summer Staffing Reductions

How small hotels can lean on PMS automations to protect guest service and efficiency through post-summer staffing cuts.

Justin October 20, 2025 6 min
Technology

September Hotel Automation Quick Wins: Essential PMS Features to Reduce Labor and Prep for Fall

September PMS automation quick wins that cut labor, optimize staffing, and prepare small hotels for the quieter fall season.

Justin September 30, 2025 7 min
Technology

Protecting Small Hotels from the Surge in Cyberattacks During Peak Summer Season

Practical cybersecurity steps to protect small hotels from the summer surge in data breaches and cyberattacks.

Trae September 21, 2025 7 min
Technology

How Small Hotels Can Use Guest Experience Automation to Reduce Staff Burnout During the Busy Late Summer Season

How guest experience automation can ease staff burnout and improve service for small hotels during the busy late summer season.

Trae September 19, 2025 6 min
Technology

The Complete Guide to Contactless Guest Experience Technology for Small Hotels

A complete guide to contactless check-in and mobile guest technology that gives small hotels a competitive edge.

Justin August 27, 2025 8 min
Technology

Late-Summer Technology Audit: A Small Hotel's Guide to Tech Optimization Before Fall Renewals

A late-summer technology audit helps small hotels cut unused subscriptions, consolidate tools, and boost ROI before fall renewals.

Justin August 25, 2025 7 min
Technology

How Small Hotels Can Leverage AI Assistants and Voice/Chat Automation During the Busy Summer Season

How small hotels can use AI assistants and voice/chat automation to handle the summer rush without overtaxing staff.

Trae August 11, 2025 6 min
Technology

How Small Hotels Can Prepare for and Quickly Recover from Technology Failures During Peak Summer Season

How small hotels can prepare for and quickly bounce back from technology failures during the high-stakes summer season.

Justin August 3, 2025 8 min
Technology

Small Hotel Technology Trends for Summer 2025: AI, Cloud Solutions, and Budget-Friendly Innovation

The AI, cloud, and budget-friendly tech trends leveling the playing field for small independent hotels in summer 2025.

Justin July 26, 2025 8 min
Technology

How Cloud-Based Hotel Software is Revolutionizing What Small Hotels Can Afford and Access in 2025

How cloud-based property management software is finally putting enterprise-level tools within reach of small, independent hotels.

Justin July 10, 2025 7 min
Technology

Your hotel is too small for software tools. Or is it?

No hotel is too small for software, and the right tech can amplify the charm and warmth that set independent inns apart.

Trae February 21, 2024 2 min