Read your loyalty wallet and share referrals

Your secure booking-management page includes a loyalty wallet when your booking is linked to a membership and the program is available.

Open your wallet

1. Open the secure booking-management link provided for your reservation.
2. Find the loyalty wallet.
3. Check your member number and status.
4. Read Available points and Pending points separately. Pending points cannot be spent yet.
5. Review the recent activity and the points or redemptions associated with this booking.

The wallet shows recent activity, not a complete account statement. Contact the property if you need help tracing an older change.

Find your referral code and link

The wallet displays your referral code and a referral booking link. Open that link and copy the full address to share with a friend. The address includes your code in a ref parameter so the booking flow can carry it forward.

Share the referral booking link, not your private booking-management link. The private link gives access to your own reservation. A referral code is also different from a promotional discount code; do not enter it in the promo-code field.

What your friend does

1. Open the referral link for the same property.
2. Choose dates and a room.
3. Enter their own contact information.
4. Choose to join the loyalty program during checkout.
5. Complete their first qualifying booking.

Opening the link or starting a booking does not award points. The stay must meet the program's requirements: checked out, scheduled checkout date reached, and fully paid. Existing-member referrals and self-referrals do not qualify. Bonus amounts are set by the property.

Spending points

Use eligible rewards during a new direct booking's checkout. The booking-management wallet itself has no button to apply a reward to an existing reservation. Ask the property for help with an existing booking.